Shipping and Refunds

Shipping

  • All the products currently sold from Kitflix.com are online courses which have a digital delivery method
  • The online courses are delivered via our online course platform hosted at learn.learn.kitflix.com
  • All the customers purchasing courses are given access to the course platform
  • There is no physical SHIPPING involved in any form including CDs / PEN Drive / Any other media
  • No Shipping, hence no courier service is there
  • All the products purchased can be accessed immediately by the customers on our course platform
  • All the issues are subjected to be resolved by contacting on support@learn.kitflix.com or +91-9404865609.
  • All confirmed products will be shipped within 3-5 days from order confirmation.

Refunds

  • For all the courses sold from our website, we have a standard 14-day money back guarantee for digital products.
  • For applicable refunds- Refund will be initiated within 7-10 days
  • Customer needs to send email on support@learn.kitflix.com on or before 14-day from making purchase
  • The customer amount will be refunded in full without any deductions arising due to payment gateways
  • No questions asked except a feedback from the customer while issuing refunds

Returns and Cancellations

No cancellation and returns are acceptable for physical products sold on learn.kitflix.com